1.Reply your inquiry in 24Hrs 2.Feedback of complaint in 24Hrs 3.OEM/ODM are accepted 4.Exclusive agents in local country are welcomed 5.Providing professional technical advice 6. Supergreen Tech Co.,Ltd, is a professional manufacturer of solar products such as Solar lights, Solar air conditioner, Solar refrigerators, Solar pest control lamp and so on. With CE certification and several patent technology, making sure that we can provide all of our clients the best user friendly products!
Q1. Can I have a sample order for Solar air conditioner? Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time? Sample needs 7-20 days, mass production time needs 3-6 weeks.
Q3. Do you have any MOQ limit for air conditioner order? Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive? We usually ship by Sea shipping. It usually takes around 1-2 months
Q5. How to proceed an order for solar air conditioner ? Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on air conditioner product? Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products? Yes,we offer 1 years warranty to our products.
Q8: How to deal with the faulty? Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will repair them and resend them to you or provide the new parts to replace and ship with new containers. And we can discuss the solution including re-call according to real situation. ____________________________________________________________________________________